Relevant information for former Members
Bright HealthCare will no longer offer health insurance plans of any kind, including Individual and Family (ACA), Medicare Advantage, and Small Group plans. This page will include resources that are still available and FAQ’s that have been released since the announcement decommissioning the health insurance late in 2022.
Before calling, PLEASE review all the information here and specifically following the instructions in the current FAQ below and by using the Member Hub.
Members from Texas - to get additional support and information about the Texas receivership decision, click here
Login to Member Hub
Use the Member Hub to access historical information about your account. This includes Explanation of Benefits for previous claims and other account information.
To get support
Members who had policies while residing in CA, GA, TX, UT, or VA can call 844-926-4524 for support.
Those who lived in other states than listed above while being Members of a Bright Healthcare plan, PLEASE do NOT call the number, instead reference the FAQ link in the next section. The representatives at the number above will NOT be able to support your questions.
Members who had policies while residing in AL, AZ, CO, FL, IL, OK, NC, NE, SC, or TN please reference this FAQ document for Members.
Historical Version of Member FAQ’s
Individual and Family Plan Members